This page contains answers to commonly-asked questions about the Dolby Theatre®
Where do I buy tickets?
Tickets for public events can be purchased in person at the Dolby Theatre box office located on level one of Ovation Hollywood. Tickets may be purchased here and at ticketmaster.com. Dolby Theatre cautions our guests against buying tickets from a third party broker. We cannot be responsible for tickets purchased through unauthorized brokers as your tickets cannot be replaced if lost or stolen.
How do I get there?
Visit our Directions and Parking page at: http://dolbytheatre.com/parking/. The Metro is also a terrific alternative, and Ovation Hollywood, where the theatre is located, has its very own stop on the Red Line. More information is available at: http://www.metro.net/.
Do you validate parking?
Dolby Theatre does not validate parking. However, many of the businesses at Ovation Hollywood do, and we encourage you to shop and dine in the area. A list of businesses which validate may be found at: https://www.ovationhollywood.com/visit.
You may also pre-purchase parking for the Ovation Hollywood Garage through ParkWhiz here. Limited spots available.
When should I get there?
Plan on arriving at least 30 minutes prior to the performance.Traffic in and around Hollywood can be congested at times, so you’ll want to allow yourself plenty of time to get here, find parking, use the restroom and purchase concessions before the event begins.Ushers will direct you to your seat and are happy to answer any questions you may have about the theatre’s amenities.
Is there WiFi Access in the theatre?
No, there is not public WiFi access currently available in the theatre.We don’t want you playing with your Smartphone or table device anyway; just relax and enjoy the show.
Can I bring food into the theatre?
Dolby Theatre does not allow outside food or beverage. Concession stands are open for most public events and serve a variety of delicious food & beverage options brought to you by Wolfgang Puck Catering.
Note: Concessions are cashless. (Apple Pay, Google Pay, Cash App, Visa, Mastercard, American Express, and Discover accepted.)
May I take a tour of the theatre?
Yes, but keep in mind the Dolby Theatre is an operating facility with a busy performance schedule. Access to the theatre, and certain areas of the theatre, is subject to performance schedule. Visit our Tour Policies page for more information: http://www.dolbytheatre.com/tours/.
Is Dolby Theatre accessible?
Yes! Wheelchair accommodations are available online at Ticketmaster.com or in person at the Dolby Theatre box office.The theatre also offers assisted listening devices on a first-come, first-served basis. Patrons may inquire at our coatcheck located on Lobby 2. Sign interpreted and audio described performances may also be arranged by calling our box office at least two weeks in advance of a performance.